[Resolved] Renault — brake problem

rahman2260

Address:

673631

We purchase kwid rxt model 2016 from calicut. We facing brake problems some time with a/c. When we apply to brake in running brake pedal jammed brake not working (Same like brake peddle in engine off position,) we not compromise our life due to your vehicle brake system we raise complaint 3rd time. First time and second time they told me when update new version it will be clear. Then they updated program. Now also same problem.
Yesterday completed 2000 km servicing. When i raise this issue they told me we did not understand this problem, if happen give details and send vehicle to workshop. That means they made fool us
How we trust in your vehicle please do not play to our life.

Regards
Abdurahiman
Kl 57. N 7145

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Jul 21, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Renault Customer Care's response Dear Customer (rahman2260),

Please check your private message and share the details for us to assist with your concern.

Jun 12, 2018

Updated by rahman2260 Good Evening
If you need see my vehicle .now inside Renault service station .Address below
Renault Chevarambalam
33-3926, AandB, Golf, Link Road, Chevayoor post, Calicut, Chevarambalam, Kozhikode, Kerala 673017.Please contact them.
my vehicle no #KL 57 N 7145,
Thanks
Abdurahiman

Verified Support

Jun 13, 2018

Renault Customer Care's response Dear Customer (rahman2260),

This concern has been raised with our team. Please allow us some time to get back to you.

Verified Support

Jun 20, 2018

Renault Customer Care's response Dear Customer (rahman2260),

Please refer to the private message for the update on your concern.