[Resolved] Renault — Break down of Renault Scala | |||
To, The Authorities, Sir, My Renault Scala car purchased on 11th Feb 2013 has broke down yesterday. The tie road ( right side) which control the movement of wheels from steering got cracked. It was a good luck for our family which was with me at the time of incident, as the car was at a slow speed i already complained about the incident to the customer care of Renault which gave the assurance of towing it on paid basis.as the extended warranty was completed two months back.Some how i got the mechanic and welded that part so we could reach home first .But in doing so mechanic has noticed that this part was welded before .I was shocked to hear this as never before we have repaired that part.But a year before when my car was in extended warranty something like this happened in front of park st and company towing it to work shop near( central buj-buj). At that time they have done this work but never told us that they have welded this part ( tie rod). This they have done to save money but gave our life a risk . It was a great luck for me and my family that we save narrowly escaped from this accident which may occur any time as the part was welded an we are not aware of. Thanking you Rakesh kr singhi [protected]/ [protected] Was this information helpful? | |||
Jul 8, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support May 08, 2017 Renault Customer Care's response Dear Rakesh Kumar singhi, Thank you for sharing the details. Our team will get in touch with you shortly to assist with your concern. Verified Support Jun 05, 2017 Renault Customer Care's response Dear Rakesh Kumar singhi, We've shared an update on your issue. Kindly check your private message for the details. | |||
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