[Resolved]  Renault — Broken of handle of controlling the left and right side mirror

Address:

DOZCO INDIA PVT LTD., 4/251-A POONAMALLEE HIGH ROAD, KUMANANCHAVADI, CHENNAI - 600056

Dear Sir,
We had handed over the Koleos Car Regn.No.TN20CN901 for checking the problems in the car for which they have told to pay Rs. 1200/- including GST. While handing over the car there was no broken of handle of controlling the left and right side mirror. The car taken over by the service centre person of Renault Kattuppakkam Branch with good condition of the same. Our driver went for making payment and taking over the car from service centre. He noticed that the said part i.e. handle of controlling left and right side mirror found to be broken and asked the service centre personnel why the handle is in broken condition. At the time of handing over the car by us to your service centre person, the same was not broken. Now you are handing over the car with the broken condition of handle of controlling the left and right side mirror. To escape from their fault, they are telling that the car was received in the said condition. There is no mention in the slip at the time of taking over the car by the Driver. The service centre team is trying to put the blame on us. Hence, you are asked to take necessary action against them and replace the broken parts immediately