[Resolved]  Renault — captur left pulling unresolved

Address:Jaipur, Rajasthan

I purchased a renault captur in jul 2018. Right from day one the car has been pulling to the left. It becomes immensely tiring at times on a long drive holding the steering in the opposite direction. This was reported to the service centre at jaipur south, they did attend, tried, but it did not get resolved. They tried tyre rotation, changing etc but problem still persists. It tires a hell on long drive. They have even sent mails to higher ups but no solution. They tried but its more than a year still not resolved.
Kindly take necessary action soonest.
Was this information helpful?
No (0)
Yes (0)
May 12, 2022
Complaint marked as Resolved 
I suggested to the service centre to replace few items instead of adjustment. They did replacement and a problem of 2 years was resolved.
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2019
Renault Customer Care's response
Dear Customer (Chan41),

Please check your private message and share the details for us to assist with your concern.
Verified Support
Sep 20, 2019
Renault Customer Care's response
Dear Customer (Chan41),

As checked, we understand that our team got in touch with you and requisite information has been shared with you. In case of any support required, please feel free to contact us at[protected].
May 12, 2022
Updated by Chan41
Resolved
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information