[Resolved]  Renault — car audio music system not working

Address:Surat, Gujarat, 395310

Hi, i have renault fluence e4, manual, 2013 model, white color, gj19af6466.
I have given my car for general service few months back and ever since then my car audio music system was not working.., i have personally visited nearest renault service center many times, but i have not got any help or right response from them, its been almost 3/4 months i have no audio music in my car., and service center says "they cant repair replace or help me anyway.."

So this is my humble and final request to company to help with the product they have sold us with the promises and trust.
Thank you.

Contact me on : +91 [protected]
Pinkesh k patel
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Jun 28, 2019
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Renault Customer Care's response
Dear Pinkesh,

Please refer to the private message for the update on your concern
Verified Support
May 15, 2019
Renault Customer Care's response
Dear Pinkesh,

We understand our team is in touch with you and assisting you in this regard.
Verified Support
May 26, 2019
Renault Customer Care's response
Dear Pinkesh,

As checked, we understand that our team got in touch with you and requisite information has been shared with you regarding warranty terms and conditions. In case of any support required, please feel free to contact us at[protected].
Complaint comments 

Comments

When I start my system is showing only this

Renault Customer Care's response, Jun 15, 2020
Verified Support
Dear Customer (Aliuddin Ahmed),

Please check your private message and share the details for us to assist with your concern.
akilantv's reply, Mar 8, 2022
My car also having same problem how can I resolve this?
Hello, we have a renault duster. We had given it for service recently and after the same, the audio system has not been working. The screen is completely blank.

What can we do to get this checked and repaired. Location : Cochin, Kerala, India
Renault Customer Care's response, Oct 26, 2021
Verified Support
Dear Customer (Nikita Matthai),

Please share your contact detail via private message with us so we can assist you regarding the same.

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