[Resolved]  Renault — car / cheating the customers

Address:Hyderabad, Andhra Pradesh, 500070

I have given my renault lodgy vehicle to renault work shop which is in uppal (Hyderabad) on 1-9-2017. Regarding key damaged. They said it will take 40 days to get ready. I said ok, given my vehicle to them. After 50 days they said keys has came to us we fix it, come and take ur vehicle. After reaching there, they said, only ignition key came, door and dickey keys not came. They reorder the keys again they taken 45 days, total 90 days. Now they are saying sorry sir we received keys but not fitting in it so we have to reorder all the key which will take 45 more days. My vehicle is taxi, i paid 3 months emi with out using it. Due to negligence of work shop people i lost three months emi. On[protected] work shop people saying it will take 45 more days for keys. I dont know what to do, all i lost 3 months emi, again 2months emi, total 5 months emi i am loosing. All this was happen just because of renault service center. I got loss. Please help me.
Was this information helpful?
No (0)
Yes (0)
Jan 12, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
Renault Customer Care's response
Dear Customer (rajeshsettlem),

Please check your private message and share the details for us to assist with your concern.
Dec 11, 2017
Updated by rajeshsettlem
Nothing has been done . Still my problem was not solved
Verified Support
Dec 12, 2017
Renault Customer Care's response
Dear Customer (rajeshsettlem),

We are checking with the team regarding this issue. Kindly allow us some time and we'll update you on the same.
Dec 18, 2017
Updated by rajeshsettlem
What action you people have taken regarding my complaint
Dec 24, 2017
Updated by rajeshsettlem
No actions has been taken by the renault
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information