Renault — Car Gear is faulty

Address:Bangalore, Karnataka

Hello Dear, I have taken this car with lot of hope and out of exitement but now i feel sad just because of gear issue. I had tool my car in nov 2014 and since then it has gear change problem.I had even took this to service centre but that guy told that it is usual with all duster car. If this is the case then I would like to send back my car to renault . I do not need such faulty car. But now the issue is that the gear change causes issues. When I give the accelerator the gear goes forth & back and gives a feel that something is wrong. I had even took this to service centre but that guy told that it is usual with all duster car. If this is the case then I would like to send back my car to renault . I do not need such faulty car. Please take a quick action on this. I would be grateful. Also let me know in case nothing can be done since I would look for selling this new car as I cannot think about this day on day. reach me on cell [protected] for help. Best Regards, Jayant
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Hi Jayant,

We are sorry to hear about your experience. We have forwarded your concern to our team. They will get in touch with you shortly.


Regards,
Renault India
Hello Jayant, understand that our customer care and dealership team has been in touch with you towards extending necessary solutions for the gear shift concern referred. An appointment towards the vehicle inspection been scheduled for 19th June. Please be rest assured our team will extend complete support towards addressing the same to your satisfaction. In case any further assistance required please call/write us at[protected]/[protected]@renault.com

Regards,
Renault India.

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