[Resolved] Renault — Car given for insurance claim not received even after 30 days

Dipak Anchalia

Address:

Bikaner, Renault

My car was given for insurance claim in the service centre of Bikaner, first they said the air bag is not available with the company and they took 25 days to get the car repaired. Now as the car has got repaired they are still not delivering the car for the past 5 days because the insurance company is not responding to their mail. I have never experienced such pathetic service with any other car service company. It seems they are deliberately harassing me because I demanded my car to be delivered at the earliest.

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Aug 6, 2021

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

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Renault Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer (Dipak Anchalia),

Please check your private message and share the details for us to assist with your concern.

Renault Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer (Dipak Anchalia),

We hope you are doing fine.

We understand that you raised a concern with us. We would request you to share your contact number via private message. If your concern is already resolved, we would request you to kindly mark this complaint as resolved.

Team
Renault India