[Resolved]  Renault — car not delivered & said finally not booked

Address:515001

Dear renault,

This is harish kumar reddy from anantapur, andhra pradesh.

I had given 50000 cash for booking duster sandstrome 2017 model but the employee name (Sreenath & mallikarjuna) misguided that they already booked silver color and i taken quotation and started loan process with my banker. But finaly they said thed didnt booked any model as i asked and they said no stock available in compan we are very diappointed for misguidence please take action my contact no [protected]
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May 30, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Renault Customer Care's response
Dear Harish,

This concern has been raised with our team. Please allow us some time to get back to you.
Verified Support
Apr 26, 2018
Renault Customer Care's response
Dear Harish,

We understand that our team is in touch with you and assisting you in this regard.
Verified Support
Apr 29, 2018
Renault Customer Care's response
Dear Harish,

We understand that our team had contacted you and provided necessary assistance on your reported concern. In case of any support required please feel free to contact us at[protected].
Complaint comments 

Comments

I have been following up since the car is bought and my temp number is expiring on 26th and till date I have not received my permanent number !!!

Extremely pathetic service and no feedback ..Would never recommend to buy from Renault showroom.
Renault Customer Care's response, May 3, 2018
Verified Support
Dear Customer (AadiSegal),

Please check your private message and share the details for us to assist with your concern.

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