[Resolved]  Renault — Cheat Case: After the service, Duster's turbo not working

Address:

Plot No 196/1 Chikamberpur, Old, Grand Trunk Rd, Sahibabad, Ghaziabad, Uttar Pradesh 201006

Hi Team,

This is just to share you that My car no: UP14 CH 6405, has reached to your service station Sahibabad, 201006 on 17 August 2022. And Mr. Yogesh Tyagi ji had shared me the issues with a copy Job card. And among those I have asked him to fix the car service as well as oil leakage issues because those were major ones.

It took 2 days to service it. After car service I have picked my car for a delivery, I have found new two issues in my car.

- car pick-up issue.
- and other one is fan loudness issue.

Next day, I called to the service station executive and shared such incident that after my my car service these issues has come. She asked me to visit again so that problem will be fixed.

I have shown them the proof of copies that these two issues were not in my car till my car reached to your workshop and till final approval. This only has come after the service.

I shared them as a proof, a copy of job card and screenshots of whatsapp chat. Further, where they have not talked about these two issues and nothing mentioned over that job card.

I have called customer care, but the problem is still persist. No solution yet. Request you to resolve the issue.

If you require, I can share you the copy of job card, Whatsapp chat, and call records. Which are more then sufficient to proof it that problem has arisen after my car service.

Please find a copy of job card, where that pick up turbo is not mentioned while giving it to me.

Thanks.
Deepak