[Resolved] Renault — clutch issue- shift of gear from 1st to second

Nishant Mandilwar

Address:

Bangalore, Karnataka, 560103

Driven 30 k kms only in last 4 years. Started facing gear shift issue after 20k kms. Clutch master cylinder and pedal have been replaced. Still issue persists. Now i ve been advised to change the clutch assembly.
Checking the internet we can see - its a common issue
This shows there is manufacturing issue in duster. How can a vehicle branded as an suv can have these issues at 20-30k kms. If its an suv it should have good build quality. Renault's reputation and reliablity is at stake.
I am now not comfortable to take this vehicle on long drive.
Did a huge mistake!!
Duped!!!

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Feb 2, 2019

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Dec 26, 2018

Updated by Nishant Mandilwar complaint ID[protected]

Verified Support

Dec 27, 2018

Renault Customer Care's response Dear Nishant Mandilwar,

Our team is working on your concern. Please be assured, we'll update you on this.

Verified Support

Jan 01, 2019

Renault Customer Care's response Dear Nishant Mandilwar,

We understand that our team has spoken to you on your reported concern and you will visit the Dealership for further assistance. In case of any support required please feel free to contact us at[protected]