[Resolved] Renault — clutch &, plate mileage issues

BhagawatiM

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

Registration no - dl8cam8353

Contact no [protected]

I bought kwid rxt in dec 2015 since then i have mileage issue. It is definitely not as quoted by renault as 25 kms/ltr but less than half of it. I am getting a mileage some where between 12- 14 kms/ltr which is horrible.

Today for manual check - up have drop vicle at gurgaon service centre due to clutch plate & break & ac issues.
Supervisor is told me your clutch plate has been dead so need to change it. It's not cover under warranty so you need to pay it.

Suddenly my salancer is also berek down so that one also not cover under warranty.

Then i just want to understand what the means of warranty and any logic for extended warranty.

Why does the company give wrong assurances to it's customers? Won't you loose the reputation in the market?

Request renault team to get back on this asap.

Not happy with the car! Planning to sell & never again go with renault brand!!

Bhagawati mishra

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Jul 14, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2018

Renault Customer Care's response Dear Bhagawati Mishra,

We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you.

Verified Support

Jun 13, 2018

Renault Customer Care's response Dear Bhagawati Mishra,

We understand that our team got in touch with you and the vehicle has been delivered to you. In the case of any support required, please feel free to contact us at[protected].