[Resolved]  Renault — Complaint about your service and service customer relation officer

Address:686601

I am Rahul, kottyam, kerala..i bought renault kwid from your showroom at adichira near ettumanor.kottayam kerala .an accident occured on feb 25 .and all papers are cleared for insurance claim and the surveyer of insurance company checked and verified and claim sanctioned to showroom on march 1st and they give us delvery date on march 23 .but not even now no progress occured and the service maneger one Mr Mahesh ph:[protected]
not responding my call. Is this ur companys way of dealing with a customer. Now i am totally unsatisfied about ur service relative process. They give us tommorow the devery date.it is the last date If it does not happens no excuses i will accept i will go to consumer court sure .so u should take necessary action for my problem k.
Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Devadarsh Chinnuty Rahul, we are sorry to hear about your experience. Kindly share your contact number and our team will get in touch with you at the earliest.
Dear Devadarsh Chinnuty Rahul, please share your contact number so that our team can get in touch with you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Renault
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    1529
    Pending
    200
    Resolved
    1189
    Renault Address
    ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
    View all Renault contact information