[Resolved]  Renault — complaint against accessories & power window not yet provided after several follow up in my new car kwid purchased on 30.06.2017

Address:

832109

Dated: 15th sept’2017

The general manager
Aphrodite 4wheels private limited
Plot no 383 & 384, in front of ioc petrol pump
Between city centre and indo danish tool room
Adityapur, seraikella – kharswan
Jamshedpur, jharkhand-831013

Subject: complaint against the accessories not given in new car purchased on 30th june’17 till now.

Dear sir,
This is to inform you that i had purchased a car vide invoice no a4wpl/ri/135/17-18 dated 30.06.2017 from m/s aphrodite 4wheels private limited, adityapur (Model: kwid rxt 1.0 sce optional chassis no. Meebba007gc449869). They had promised to provide accessories of rs 19000/-. They did not provide accessories at the time of delivery of the car saying that right now it is not available in our stock and after few days we will provide it preferably in a week.

I and also my father made several follow up over phone and personal visit twice with my car till now regarding the accessories fitting in my car with mr. Anirudh contact no. [protected], he informed us and given several date to complete it but every time they given next date and we are awaiting for the same. Mr. Anirudh also sent some massage to complete the task but failed to do so till now. I don’t know why your people are harassing us after taking full money for the same. It was your duty to provide all the accessories at the time of delivery itself.

Now i personally feel that they do not want to provide the accessory and harassing us like anything even after taking full money for that.

Therefore, i request to you please complete my work immediately without further delay or else you may refund my money for the accessories immediately.

I further informed you that reduced price due to gst were also not credited to my account till now.

Thanking you,

(Shree bhagwan singh)

Cc: directors of m/s aphrodite
: chairman – renault & customer care