[Resolved] Renault — Complaint of nirmal cars for not maintaining my car ac

Naveen Kumar 0715

Address:	Alwar, Rajasthan, 301001
Website:	Nirmal Cars

My self Naveen Kumar, I own a renault kwid RJ 02 CD 4446 my number is [protected]. my car ac stoped working a month back, I visited your service center in alwar (Nirmal Cars Alwar (jaipur) ) they had taken out blower from car and now when i call they every time make excuse of part not available. I purchased my car on 24 april 2017 and after 1st service this problem generated.
their manager name is Tilak raj and number is [protected].

Now what is the use of taking extended waranty for 4 years when i am not getting a decent service even after 2 months of purchase, is just your role limited to sale of car only .

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Aug 11, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2017

Renault Customer Care's response Dear Naveen Kumar,

We don't want you to feel this way. We will surely check this for you and connect with you in this regard.

Verified Support

Jul 11, 2017

Renault Customer Care's response Dear Naveen Kumar,

We've shared an update on your issue. Kindly check your private message for the details.