[Resolved]  Renault — Complaints for charging price & other unjust levies by dealer ti automotives ltd, guwahati

Address:	Kamrup Metropolitan, Assam, 781020
Website:	renault

I am writing this mail as i am very much aggrieved with the renault dealer at guwahati . The details are given below

I have booked a reanault kwid car in the month of october 2015 and it was informed to me that car will be delivered by dec 15. But the car was not delivered in time due to allocation delay and production delay from company side as informed by dealer over phone and in mail also. Now on the day of delivery dealer asked for hike price . The fact of price hike was also not informed to me by dealer or by company .The delay was due to due to company problem .Also dealer charged logistic charges which is illegal if am paying ex showroom price why this charges should be charged. Also brokerage charged from me is illegal as held by delhi high court, transport commissioner telanga order, & also the delhi transport department public notice
Due to this i have to pay the hike price by rs 11689, paid rs 4000 for handling charges, rs 3320 for brokerage for registration, totaling to rs 19009 and also the car is making huge noise when i said about noise problem to dealer he asked me to visit the workshop i did but noise problem still persist due to hike price i have to pay extra amount for insurance also
All payments are under protest

Relief

1 refund of entire rs 19009 with interest
2 refund of excess insurance incurred due to hike price of the car
3 removal of noise in the car and make it defect free if any
4 compensation as may deem fit to your honor for this type of harassment to me
5 also dealer has charged logistic charges and brokerage for registration of car which are not chargeable high court order transport commissioner telangana state public notice issue by delhi transport department
6 it is requested to please save me from this unjust levy which i have to pay under compulsion to the dealer

As per delhi high court order, transport commissioner order, public notice issued by delhi transport depart the charges collected are unjust levies by dealer .

Requesting you take my case on priority & resolve it to my satisfaction as i am a small consumer & cannot bear the price hike & unjust levies which is also barred by government.

Also car is making huge noise like anything. Please don't buy this car as it is a total defect . Renault service center is saying we cannot do anything regarding this noise.My point is if you cannot do anything then stop selling this car.

I have raised the complaints before core.Nic.In (Government based complaint forum)but nothing has moved.