[Resolved]  Renault — customer service at the service centre

Address:Hyderabad, Andhra Pradesh, 500015

My name is vineet mohan owning a duster car for the last 5 years i stopped giving my car at the servicing center 3 years back as the service times was pathetic people at the service center were non responsive and no assistance at all.

Today i walked into the service center again asking for a change in my silencer as it has almost cracked and the customer service manager or executive clearly said the part is not available will take 10-15 days with no empathy at all and just plain words not bothered about the customer.

I seen so many customers waiting in queue who had given their car 10 days back & it is so disappointing to see that the saga still continues.

There has to be a literal fix to it else would be like there are a lakh cars sold in india and no after service at all.

Main problem is people over there at the service center are so non - responsive.

My number is [protected] if you guys wish to contact for me to furnish more details & would be great if you guys better your service from hereon.
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Nov 26, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
Renault Customer Care's response
Dear Vineet Mohan,

We don't want you to feel this way. We will surely check this for you and connect with you on this.
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