[Resolved]  Renault — dealer charging me logistics charges on renault triber

Address: Police Headquatre Shimla,

Have booked a renault tribeer from renault shimla.

Dealer is charging me six thousand something as logistics charges above ex-showroom price.
Also, renault customer care representative says that i will have to pay the logistic charges as these are the expense of transportation from renault, chennai plant to dealership.
Since ex - showroom price of vehicle varies from place to place due to transportation cost only, i request renault to provide me a car against above booking without any additional cost towards logistics.
Otherwise, feel free to cancel the booking & initiate my full refund.
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Aug 6, 2021
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2020
Renault Customer Care's response
Dear Customer (Vijay elliot bansal),

Please check your private message and share the details for us to assist with your concern.
Verified Support
Nov 10, 2020
Renault Customer Care's response
Dear Customer (Vijay elliot bansal),

We hope you are doing fine.

We understand that you raised a concern with us. We would request you to share your contact number via private message. If your concern is already resolved, we would request you to kindly mark this complaint as resolved.

Team
Renault India
 
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