[Resolved]  Renault — Default in Renault Kwid Car

Address:Mumbai City, Maharashtra, 800001
Website:www.renault.co.in

Dear Madam/Sir,
I am sorry to say that we are highly dissatisfied with the performance of the car. During last one week my RENAULT KWID.
Car Registration No.- BR01CR 3078
Registration Date- Dec.10, 2015
Engine No.- E005210
My Car broke down twice within last one week midway all of a sudden. I had to get the Car towed away through RSA (Complaint submitted on both occassions) to the Renault Service Station (Brijnandan Industries- Kumharar, Kankarbagh, Patna) where they took 3 days to get the Car started and deliver and 2 days on the second occassion.
Car's AC is another deterrent and while its on car pick-up gets weaker.
I am not sure when will it break down again mid way leaving me and my family in an embarassing and difficult situation.
Car's performance is not at par and as per the expectations raised during purchase.
Please help me and if possible replace the car and help me get rid of this faulty car.
Thank You,
Ashok Kumar Bhagat
+91 [protected]
+2 photos
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Apr 15, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Renault Customer Care's response
Hi,

Thank you for sharing the details. Our team will get in touch with you to assist you further.
Complaint comments 

Comments

Not satisfied with the service center.
Charging exorbitant on services.
Undue demands.
Confirmed by there service center that in past other service center has put duplicate spares.
Would never recommend this brand to any one.
The approach from the service centers is very casual.
No prffesionalism.

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