Renault — Defective kwid sold by renault

Address:122001

Hi bought a Renault Kwid from NCR Renault Gurgaon bearing registration number HR26CV3317 and ever since its the beginning of an ordeal . Right from day 1 there have been problems with the car and it has been with the workshop thrice there were unable to fix the issues . Now again the car is at the workshop. Even the feedback calls to the Renault team have not helped .
- The car gets heated up and the ac stops working on long drives
- The radiator / engine makes strange sounds while driving and get heated up
- The engine emits smoke if driven continuously for long
- The power steering too has to be manually pulled back sometimes as it gets stuck
Last week it got so heated and there were fumes from the engine I had to stop the car mid way to let it cool and it was very scary as well driving such a vehicle . Seems there is some serious issue with the car which even after repeated check ups at the workshop these are not fixed . Did not expect this quality of the product from RENAULT . Very disappointed ! Since the car is still with them and they have not been able to fix the issue have requested for a return for the same as driving such a vehicle can be hazardous . Request you to please help with the refund as even after paying so much for the top variant I feel cheated and have been in a life threatening situation because of this faulty Renault car. Seems they are not concerned at all with the customer safety as they are selling such defective pieces in the Indian market .
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Dear Yogita Nair, kindly share your contact details and our team shall get in touch with you shortly.

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