[Resolved] Renault — Delay in delivery as promised | |||
I've booked Renault Triber RXZ AMT dual tone (mustered metal) on date 17.09.21 at Darbhanga Renault showroom, Bihar. I've been talking with the sales persons since July for the same car but they told me that the waiting period for the car is one month so you can book in October and we'll deliver in November as per my demand ( date for delivery is fixed on 02.11.21), even then i booked in September. On 18.10.21 they asked me to pay half of the down payment (i.e., 1 lakh) as there is one car and they have to book it, so i gave them 95000 on 20.10.21 and they assured me that now they can book the car...even the sales person (Anand) told me that now 99% the car is book and you'll get it on 02nd of November. But now, yesterday he called me and told me that I've delayed in paying him half of the down payment so he missed the car and it didn't booked. Now he's telling me that they's no car that i want...so i asked for single color of same version but he said he can't give any car before 08th of November. The thing is if he told me before that this might happen then i could have booked in July. But after these things now they are denying to deliver on the date promised. I live in rajasthan and I can't go to meet them personally..so my father used to visit them...but even then they're not paying attention towards this. Was this information helpful? | |||
Dec 6, 2021 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Nov 04, 2021 Renault Customer Care's response Dear Customer (Vinit Karan), Please share your contact detail via private message with us so we can assist you regarding the same. Verified Support Nov 05, 2021 Renault Customer Care's response Dear Customer (Vinit Karan), We haven’t heard from you. Kindly help us with your contact number via private message so our team can reach out to you. Verified Support Jan 02, 2022 Renault Customer Care's response Dear Customer (Vinit Karan), We would like to connect with you in this regard and request you to drop us your contact number via message for further assistance. | |||
Add a Comment | |||
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Post your Comment