[Resolved] Renault — Don't purchase this car due to Rain water entering in car/Fiber Oil Chamber

JaiRathi

from Rajkot, Gujarat

Address:

110096

I was surprise that when i saw water inside New car{DL1CR9860} due to heavy rain in yesterday night if required any clarification call me at-[protected] and see video- and some days before oil chamber has broken from wood pice on road that was touch in first gear with this. Video of car with water see it.
https://www.youtube.com/watch?v=83_HkjIdpE8. Then I have given this car to service center and found manufacturer defect and repaired by service center but I got my car in 3 days. Still, floor mat of car is wet but no proper solution of this and getting smell from car and fungus also saw on it. I don't know. How would get dry. Please help someone know.

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Aug 25, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Jul 10, 2017

Updated by JaiRathi Now getting millage 7 km/hr from yesterday and i did call to service center but not getting resolution of this.now i will go to court for the same

Verified Support

Jul 11, 2017

Renault Customer Care's response Dear Customer (JaiRathi),

We don't want you to feel this way. We will surely check this for you and connect with you on this.

Jul 11, 2017

Updated by JaiRathi Hi,

Thanks for help and service center will look millage problem

Jul 11, 2017

Updated by JaiRathi Water problem has resolved by service center properly

Verified Support

Jul 12, 2017

Renault Customer Care's response Dear Customer (JaiRathi),

Thanks for letting us know. Please feel free to get back to us in case you need any further assistance.