[Resolved] Renault — driver theft the car at the time of delivery after service on instructions of service engineer

sanjay.dahiya55

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi sir/mam i want to inform you that today 21 nov. 2017 i sent my car (Hr35 4625) for service and the driver came to give me back the car in the evening, we found that car has oil leackage so me and the driver inform to workshop manager but he did not accept and argue, suddenly driver on his instruction get back the car without my permission as like a their.
We procure the car behalf of the rapo of ranault but now these service center cheating and misbehaving with the customer
Plz tale strict action against ranault service center, sector 2 noida.
Waiting for ur reply...
Sanjay dahiya
[protected]

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Dec 24, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Nov 21, 2017

Updated by sanjay.dahiya55 I hope Ranault corporate team take strict auction against the service center Noida sector 2. and facilitate to the customer

Nov 22, 2017

Updated by sanjay.dahiya55 Waiting for your response

Nov 23, 2017

Updated by sanjay.dahiya55 Waiting for your revert

Verified Support

Nov 23, 2017

Renault Customer Care's response Dear Sanjay,

We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get back to you with an update.

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Comments

sanjay.dahiya55

from Delhi, Delhi

Ranault service center service is very poor at sector 2 noida, people misbehave, argue and provide damaged vehicle.
Due to the reason I am not giving any star marking.

Sorry but it is true
Please improve... Improve... Otherwise I always fell that I connect with a poor brand after procuring the vehicle kwid.

sanjay.dahiya55's [Complaint's author] reply, Nov 23, 2017

It's very bad

Renault Customer Care's response, Nov 23, 2017

Verified Support

Dear Sanjay,

We understand that you're facing an issue. We've raised your issue with our team, they will get in touch with you to support and help with your concern.