[Resolved] Renault — duster 2016 model steering sound on turning

Manas Dehury

from Bhubaneshwar, Odisha

Address:

Bokaro, Jharkhand, 827004

My duster gives thud sounds when turning on rough roads on steep turns.
It doesnt give confidence while turning as sound and vibration comes to steering wheel on turning.
Informed to service centre many times and every time reply is all is ok and this is like this in duster.
Same phenomena observed by other owners also as read from many websites and duster owner forums.
Any design issue to be clarified by renault.

Mine is a 2016 rxz model with awd.
Manas, [protected]

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Aug 2, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2018

Renault Customer Care's response Hi Manas Dehury,

Thanks for reaching out to us. Please be assured, our concerned team will be in touch with you for better assistance in this regard.

Verified Support

Jun 20, 2018

Renault Customer Care's response Dear Manas Dehury,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Jul 02, 2018

Renault Customer Care's response Dear Manas,

We understand that our team has contacted you and provided the necessary assistance on your reported concern. Further, an appointment has been booked for your vehicle. In case of any support required, please feel free to contact us at[protected].