[Resolved]  Renault — Duster Adventure 110PS

Address:New Delhi, Delhi

Brought a brand new Duster Adventure 110PS Black On 18th Oct, 2014 from Renault Showroom Kailash Colony, New Delhi, Delhi 110048, India So there are few serious issues i'm facing with this car-Picture are attached. Its only 3 months that i have brought this car. 1.Both the headlights are supposed to be sealed units 1.1 But i recently discovered an insect in the headlamp assembly. 1.2 And In the other Light there are moisture marks as per the Picture attached. 2. The painted surface is prone to scratches.(We are using cars for last 40years but never faced such an issue) this is despite the fact that we got the car Paint protected coating done by the Authorized Renault Okhla service center within a weak of buying as we found the surface to be very prone to scratches. Right now the car has gone through another paint protection coating from the same service center, still there is no change. At service center this issue was not found among other Dusters. And the service center failed to explain it. 3. The paint is chipping of (1.5 - 2mm Dia) without any sign of even minor dent indicating nothing has hit the surface. The pictures of the issue are attached. Please go through it. and take a remedial action ASAP Kushagr Jain - [protected] Faridabad Black 110ps Duster Adventure HR-51-BC-7116
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

Thank you for writing to us. We have forwarded your complaint to our team they will get in touch with you shortly.


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Renault India

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