[Resolved]  Renault — Duster amt 110ps

Address:500062

Please don't go for Renault Car, both sales service & customer service is bad..request you not to waste your money or time to buy Renault..Just to add to my grievance This is to bring to your notice that I had booked a Duster RXL AMT 2016 Brown, I am totally disappointed with your service because of the following concern from this specific dealer
Membi Motors in Hyderabad, A.S.Rao Nagar, Near ECIL, Kushaiguda, Opp Venkateshwara Swamy Temple, Hyderabad, Telangana 500061, Opp Venkateshwara Swamy Temple
sales.[protected]@renault-india.com
Please find the complaint details below
1.Communication not clear
2.False promise to the customer
3.Delivered the vehicle without any documents (TR & Insurance docs missing)
4.Seat cover promised but not yet fixed
5.Loan approved cash credited with the retailer no response to do any other closing formalities
6.Despite the entire down payment & loan amount approved the showroom kept asking for extra money
7.Very slow service & the GM is very busy in meetings
Not sure if I would like to use your service or even to recommend any of your cars in future. Hope you could take this feedback very seriously and service your future customer better. Thank you
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Apr 10, 2017
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Renault Customer Care's response
Hi Rohit, kindly share your contact details and our team shall get in touch with you shortly.
Complaint comments 

Comments

Membi Motors service is not good. They are good in talking but there is skilled technicians available to understand issues in new vehicle. My concern was about a newly purchased Renault Kwid vehicle.
Renault Customer Care's response, Apr 5, 2017
Verified Support
Dear Sasidhar Varanasi,

We are forwarding your concern to our team, they will get in touch with you soon to assist you further on this.

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