[Resolved] Renault — duster car clutch plate too hard

Asid22

from Bengaluru, Karnataka

Address:

Mysore, Karnataka, 570011

Duster - april 2017. 14000km driven...
Extremely hard clutch...
Resulting in knee pain during city drive for a 30 yr old owner in perfect health...
Service centre cannot resolve issue
Please provide a solution.
I do not want to continue not recommend renault vehicles to new buyers
I wish n appeal this issue be resolved amicably at the earliest
Contact - [protected]

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Jan 2, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2017

Renault Customer Care's response Dear Customer (Asid22),

This concern has been raised with our team. Please allow us some time to get back to you.

Verified Support

Nov 26, 2017

Renault Customer Care's response Dear Customer (Asid22),

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Nov 29, 2017

Renault Customer Care's response Dear Customer (Asid22),

Our team tried to reach you, but there was no response. Further, we understand that our Dealership Team has spoken to you on your reported concern and you shall be visiting the Dealership as per your convenience. In case of any support required please feel free to contact us at[protected].