[Resolved]  Renault — duster diesel model having gearbox issue

Address:560048

28th july 2018, 13th aug 2018

Traffic in bangalore is not new. All cars need to have the resilience to perform optimally for 1 hour in the 1st and 2nd gear.
Yesterday after driving for 1 hour in the 1st and 2nd gear continuously, i was not able to change the gear from 2nd to 1st or 1st to 2nd.

The only way i could change the gear was to switch off the engine, change the gear and then power on the car.

I am raising the complaint here because verbally i did try to inform the trident renault team but their response was very casual : sir bangalore traffic will impact the gear of all cars.
Not sure if this will be addressed ever in today's india where consumer is at the bottom most layer of priority.
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Sep 15, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2018
Renault Customer Care's response
Dear Akshay,

Please check your private message and share the details for us to assist with your concern.
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