[Resolved] Renault — duster gear shift problem 1st to 2nd gear

JayaKumar Perambalam

from Delhi, Delhi

Address:	Bangalore, Karnataka, 560037
Website:	Renault service

Hi renault customer care,

I own duster ka01 9795, having the gear shift issue. While shifting from 1st gear to 2nd gear, sometimes gets stuck and lots of push is required to shift then. Is is very annoying and dangerous, as we do not know when this is happening.

I have seen several complaints from others also for the same issue. The solution also i have seen from you to replace the gear synchronize ring.

I bought and getting serviced by trident renault silk board showroom.

Can you kindly fix this issue?

Regards,
Jayakumar perambalam
+91 [protected]
Jayakumar. [protected]@lnttechservices.com

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Mar 22, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2018

Renault Customer Care's response Dear Jayakumar,

This concern has been raised with our team. Please allow us some time to get back to you.

Verified Support

Feb 17, 2018

Renault Customer Care's response Dear Jayakumar Perambalam,

We understand that our team has contacted you and provided necessary assistance on your reported concern. Further, an appointment has been booked for your vehicle on 24th Feb'18. In case of any support required please feel free to contact us at[protected].