[Resolved] Renault — duster - renault no commitment what they say | |||
I purchased Duster 31 May 2017 just six month back.There was issue with power steering just in six month so they changed the whole steering rack. When I took the delivery and coming back to home due to glitch in steering I met an accident. The car went to Okhla New Delhi go auto workshop ( never go there ). They promised me to deliver the car 1 Dec with in 15 days . My trip was plan on 5th December from Delhi to Goa by Car so all bookings had been done. Then they told me the car would be delivered by 5th Dec. I logged complain in Custemer service but the response is pathetic just like Renault As per them there is one part which is not available in India it was just wiring . They said it will come from France I asked them to share or show me tracking details . But they didnât show me any details. My booking has been canceled I had to lose more than 50k as some bookings were not refundable. I just regret the day when I purchased a Renault car in place of Maruti/Hundayi Never ever trust Renault commitment they donât know what is commitment and treat Customer as ### after purchasing Car Was this information helpful? | |||
Jan 10, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Dec 10, 2017 Renault Customer Care's response Dear Hirdesh Yadav, Please check your private message and share the details for us to assist with your concern. | |||
2 Comments | |||
Comments
Dear sir,
We are phasing lots of problems for vehicle servicing and repairing of my vehicle.we are giving my vehicle for repairing on 3rd november 2017, still it should not be completed.what can we do?
We are phasing lots of problems for vehicle servicing and repairing of my vehicle.we are giving my vehicle for repairing on 3rd november 2017, still it should not be completed.what can we do?
Renault Customer Care's response, Dec 15, 2017
Verified Support
Dear Customer (Choudaboina Siddu),
Please check your private message and share the details for us to assist with your concern.
Please check your private message and share the details for us to assist with your concern.
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