[Resolved] Renault — Duster rxe gear gets stuck. Rectify the defect under warranty,

Paul Divyanandh

Address:	Chennai, Tamil Nadu, 600091
Website:	www.renault.co.in

After gauging 30000 km; I am facing gear shifting problem. It's very hard to shift gears fro 1st to 2nd or any gear. Sometimes I cannot get out the 1st gear. Imagine the horrifying experience. I get stuck in traffic. Unable to engage the gear. I complained the same to the Works Manager.

He admitted a defective part presence in the system and he would rectify the same. I have given my vehicle to Khivraj pearl, OMR on 29th March 2016. TN22CL6287

Ensure it is attended to.Laurels propagation about duster should match cars on the road.

Was this information helpful?

No (0)

Yes (0)

Jun 28, 2018

Complaint marked as Resolved

Issue resolved and thanks for the prompt response and action taken.

Renault customer support has been notified about the posted complaint.

Related Renault reviews

View all 1529 Renault Reviews

Comments

Renault Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Paul Divyanandh, we regret the inconvenience caused to you. Kindly share your contact number so that we can get in touch with you and assist you further.

Paul Divyanandh

Issue resolved and thanks for your prompt response and action taken.

Renault Customer Care's response, Jun 28, 2018

Verified Support

Dear Paul Divyanandh,

Thanks for the acknowledgment. Please feel free to get back to us if you need any further assistance.