[Resolved]  Renault Duster — Unavailability of Air Filter Assembly

Address:

New Delhi, Delhi, 110019

Dear Sir/Madam,

This is to apprise that since past many days I have been chasing to have a recurrent problem resolved at Okhla Phase I Renault workshop for 'Air Filter Assembly' for my Car (White Color Duster Petrol)

The Workshop had requested for an advance (Please find attached receipt) for placing the order which I gave them but its been more then a Week they have not been able to arrange the same.

Since I my self am in a field Job I need my car and I do not have any other alternate arrangement, so, its frustrating.

I have today only placed a complaint with the Customer Care and have got the Complaint Number[protected]. Hope after this the problem will be resolved.

I also checked with the workshop and I have been told that they do not have the 'Air Filter Assembly' I will be informed one it is arranged. This creates a very negative impression about Renault as a whole

Hoping that they resolve this at the earliest and I am putting this complaint for record purpose and for future reference.

Regards