[Resolved] Renault — extra charges, misguided,

Binny Farswal

from Rewari, Haryana

Website:

www.renault.co.in

Dear sir,
We were purchase our car last year but engine of this has been damage and then we submit our car there before 2 month but after they replace the engine and 13 k extra from us. We give but in between they done electrical fault in my car and now rhey say that your battery has been damaged. You have to change this batteryby giving money but there is not our fault so why shoul i give money to change the battery. I become so tired from the renault service.
Please help as early as possible.

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Oct 27, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Sep 25, 2017

Updated by Binny Farswal Sir,
I m user of hr19am 7014, ramnaresh. I suit my car before two due to damage of engine after that i replace engine of my car my in 68 k. And in doing this they do electrical fault in battery and my not started yet. After that i again submit my car back they say that u have to replace this battery but when i not damag that battery then why i pay for it. That's not correct. When problem is your side then whiy i pay. I become so tired with he service of renault.
Please help me as soon as possible. I request u.
Regards,
Ramnaresh

Verified Support

Sep 26, 2017

Renault Customer Care's response Dear Binny Farswal,

Please check your private message and share the details for us to assist with your concern.

Verified Support

Sep 26, 2017

Renault Customer Care's response Dear Ramnaresh,

Please check your private message and share the details for us to assist with your concern.