[Resolved] Renault — faulty and problematic kwidamt rxt | |||
It's more of grievances. I purchased KWID RXT in Nov, 2016, after hearing and seeing all the blabber thru advertising etc. Blabber, yes it is more than that. It's not even three years old and the car is towed to service centre for machine failure. Twice refused to start. No problem with the battery. It's circuit failure. Once on the middle of heavy traffic road, your special knob gear conked. Once your online mechanic came to my rescue, when the car refused to start, on old airport road, Bangalore. Just imagine the heavy traffic at 5 pm and KWID RXT block g up hundreds of car. Traffic cop helped me in pushing the car to a side. Your mechAnic came, saw and sorted out the problem and the vehicle started.Only one good comment and Rest only complaints. Best part is vehicle refused to start on Friday(11/04). Your mobile mechanic came and didn't know what the problem is...vehicle is being towed again today, that is after lot of persuation. Now who ever is in charge of complaints cell, a few answers to my genuine questions. No.1. Do you sell only faulty cars..? No.2. My hardearned money of Rs.5.50 lac s has gone down the dr...? No. 3. Do you appoint mechanics, who knows the job or on a trial error basis...? No.4. Do you sell comfort cars as you claim or make customers spend time chasing service people..?. No.5. When other manufacturer sell better cars with this mechanism( no names), what's wrong with Renault? This is only a sample and many more complaints to follow in series II. Unless you prove that you have a better car and better service people. Now...action? This is only a starter...before I take it further. My car number is KA50P 7182. Bangalore is the place i reside in and bought the car from Renault Motors, Yelahanka. Looking forward to your earlier action... Was this information helpful? | |||
May 30, 2019 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Apr 19, 2019 Renault Customer Care's response Dear Customer ( Mohammed Zaman), Please refer to the private message for the update on your concern. Verified Support Apr 26, 2019 Renault Customer Care's response Dear Customer ( Mohammed Zaman), We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you. In case of any support required please feel free to contact us at[protected]. | |||
Add a Comment | |||
81%
Complaints
1529
Pending
200
Resolved
1189
View all 1529 Renault reviews & complaints
ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai, Tamil Nadu, India - 600017
View all Renault contact information
Post your Comment