Renault — Faulty new vehicle

Address:Village Shugu ,P.O Ghondla, Lahoul Spiti, HP

I'm Sagar from village Shugu P. O Ghondla, Lahaul Spiti, H.P. On 30th of April I financed my car and on 20th May I got my car. I purchased a brand new Renault Kiger RXT Petrol MT 1.0 ECE. After I drove it for 1500km, on 23rd July I discovered that the bonut started overheating and the engine produced various sounds. On that particular day I called the nearby agency (Gutkar, Mandi) they told me that they'll be sending a towing van the very next day but after 5 days of appealing them, the van finally arrived on 28 july.
Till date I am trying calling them and they are avoiding my concerns from a couple of weeks. On a very serious note, I am also having a patient who needs weekly check-ups in chandigarh.
So I demand a permanent replacement of the car as well as a compensation for the waste of my time and money. This is not the type of product I would have expected from a manufacturer of your size and reputation.

Awaiting your reply and actions.
Regards
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Dear Customer (Sagar Dogra),

Please share your contact detail via private message with us so we can assist you regarding the same.
Dear Customer (Sagar Dogra),

We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
Dear Customer (Sagar Dogra),

We would like to connect with you in this regard and request you to drop us your contact number via message for further assistance.

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