[Resolved] Renault — faulty product | |||
Dear concern I am harender yadav and i have a renault duster car 85 ps car registration number is hr 26 cu 9645. I am gear stuck problem from last four months than i go to your service centre ncr renault kataria chowk than they will the clutch cylinder in warranty but today i will face the same problem and i go to the service centre today service team tell me car clutch burnt and flywheel also damage so we need to replace the clutch. And cost for this part is 35000 inr. I bought this car in 22 january 2016 & my car is run 41000 km only. Why the clutch burnt is so early or i also facing this problem four months ago. And in my car many many part replace after 6 months of my purchasing. This time also part manufacturing defect according to my experience. And i asking the service manager please provide me the service history of my car he denied and tell me this is not our policy to provide you the vehicle history. Please do the nessessory action and revert me. Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Sep 24, 2017 Renault Customer Care's response Hi Harender Yadav, We'll definitely look into this. We're forwarding your concern to our team and will get back to you on this. Verified Support Oct 02, 2017 Renault Customer Care's response Hi Harender Yadav, We understand that our team got in touch with you and shared the requisite information in this regards. For further assistance, you may get in touch with your nearest dealership or contact us at[protected]. | |||
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