[Resolved] Renault — finance | |||||
I have purchased renault kiwid from mumbai branch which is located in andheri spectra motors renault company car show room. And i had taken loan. The loan was finance from chennai branch on rnif so i have cleared the loan amount. By exchange in maurti suzuki. Because i didn't want to keep the car after that i have to submit form 35 and noc for the kiwid car because the dealer has to get the proper documents for selling the car after applying from last one month in renault company for form35 and noc they are not giving me proper process in working the completion of handover the kiwid car and because of that my new car is stcuck the dealer is delevering me my new car afterwards calling them renault company several time when will i get my documents the give reply that yeah today or tomorrow it dispatched till now i have not received it my vechile registered number is mh03cb0150 Was this information helpful? | |||||
Dec 2, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Renault Customer Care's response Dear Customer ( [protected]@gmail.com )We always assure our customers to have a pleasant experience with us. We're forwarding your issue to our concerned team and will get back to you. Verified Support Oct 19, 2017 Renault Customer Care's response Dear Customer ([protected]@gmail.com ), We've shared an update on your issue. Kindly check your private message for the details. Verified Support Oct 31, 2017 Renault Customer Care's response Dear Customer ( [protected]@gmail.com ), We understand that the highlighted concern has been resolved up to your satisfaction. In case of any support required please feel free to contact us at[protected]. | |||||
 5 Comments | |||||
Comments
Priya was concerned team member and the problem is because of her
Reply
I gave my car ( KL 16 Q 2530) to the sevice centre at Karamana, Trivandrum, kerala for body shop and service on 04/10/2017. The shop in charge promised me to return my vehicle on 13/10/2017. I didnt get my vehicle or positive feedback from the service centre. Kindly contact them and assure delivery of my vehicle after service.
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Renault Customer Care's response, Oct 20, 2017
Verified Support
Dear Madhu,
We strive to provide an excellent customer service. Our team has been informed about your issue. Please be assured, they will assist you further.
We strive to provide an excellent customer service. Our team has been informed about your issue. Please be assured, they will assist you further.
Renault Customer Care's response, Oct 20, 2017
Verified Support
Dear Madhu,
We understand that our team is in touch with you and assisting you in this regard.
We understand that our team is in touch with you and assisting you in this regard.
Renault Customer Care's response, Nov 1, 2017
Verified Support
Dear Madhu,
We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you.In case of any support required please feel free to contact us at 1800-300-44444.
We confirm that the highlighted concern has been addressed and the vehicle has been delivered to you.In case of any support required please feel free to contact us at 1800-300-44444.
Even after making foreclosure payment of duster loan (payment made on 1Feb 2018 vide transaction id[protected] they deducted my EMI for current month.
I called them many times to update and not to process EMI as loan has been closed . BUT FOR NOTHING
My loan no RHAT 000667
Dr Shivesh Acharya
I called them many times to update and not to process EMI as loan has been closed . BUT FOR NOTHING
My loan no RHAT 000667
Dr Shivesh Acharya
Renault Customer Care's response, Feb 18, 2018
Verified Support
Dear Shivesh,
Please check your private message and share the details for us to assist with your concern.
Please check your private message and share the details for us to assist with your concern.
1 Extra EMI have Installment Added
vitthal garje
Sat, Aug 7, 12:01 PM (3 days ago)
Dear SirMadam Greeting of the day, I had stopped 5 installments in the last year's lock-down, your interest is Rs 8238, my total was 60 installments, 5 withheld
vitthal garje
2:28 PM (1 hour ago)
to csupport.renaultfinance
[protected] Forwarded message[protected]
From: vitthal garje
Date: Sat, Aug 7, 2021 at 12:01 PM
Subject: 1 Extra EMI have Installment Added
To:
Dear SirMadam
Greeting of the day, I had stopped 5 installments in the last year's lock-down period, stop-pd installment amount's interest charged is Rs 8238, my total was 60 installments.5 with held installments. The total installment became 65, the interest of the stopped installment is Rs 8238 that's 1 installment is done even after that 66 installment is being done so how did you do 67 installments.How is 1 more extra installment I don't understand, please verify & clarify to me & update the proper installment.
vitthal garje
Sat, Aug 7, 12:01 PM (3 days ago)
Dear SirMadam Greeting of the day, I had stopped 5 installments in the last year's lock-down, your interest is Rs 8238, my total was 60 installments, 5 withheld
vitthal garje
2:28 PM (1 hour ago)
to csupport.renaultfinance
[protected] Forwarded message[protected]
From: vitthal garje
Date: Sat, Aug 7, 2021 at 12:01 PM
Subject: 1 Extra EMI have Installment Added
To:
Dear SirMadam
Greeting of the day, I had stopped 5 installments in the last year's lock-down period, stop-pd installment amount's interest charged is Rs 8238, my total was 60 installments.5 with held installments. The total installment became 65, the interest of the stopped installment is Rs 8238 that's 1 installment is done even after that 66 installment is being done so how did you do 67 installments.How is 1 more extra installment I don't understand, please verify & clarify to me & update the proper installment.
Renault Customer Care's response, Sep 2, 2021
Verified Support
Dear Customer (Vitthal Garje),
Please share your contact detail via private message with us so we can assist you regarding the same.
Please share your contact detail via private message with us so we can assist you regarding the same.
Renault Customer Care's response, Sep 3, 2021
Verified Support
Dear Customer (Vitthal Garje)
We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
We haven’t heard from you. Kindly help us with your contact number via message so our team can reach out to you.
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