Renault — Gear problem

Address:

600041

Hi,
I purchased Duster in Apr 2014. I love the car. After clicking 30000 km, I faced gear shifting problem. It's very hard to shift gears fro 1st to 2nd or any gear. Sometimes I cannot out the 1st gear. Imagine the horrifying experience I had when struck in traffic and unable to put the gear. I complained duringeedful. Which I doubt the routine service and they told they replaced the clutch wire, etc p. But still the problem is persisting. Again I have given the vehicle for the same problem, the service executive says it's a routine problem and as the Kim's run is more these type of problems occurs. I told him you go and experience the situation what I faced when u are unable to put the 1st gear in a traffic jam. After that he told he will look into it and do the needful, which I doubt. Request any higher officials from Renault to look into it. I have given my vehicle to khivraj pearl, OMR.