[Resolved] Renault — gear shift problem in kwid | |||
Hi team, I bought kwid rxt (O) manual model from renault faridabad city dealer, my tmp registration number is hr29 tmp 4426. I was on the trip to visit my home-town and started having problem in shifting 1st and 2nd gear when i was in faizabad. Road assistant technician visited and said there is no problem in gear shift, instead it is missing something. They said they will toe car to the nearest dealership which is in lucknow (Approx 150km from my current location). But their is no guarantee by when i can have my vehicle back or this problem will be resolved. This is very disappointing to see such weird problem in a brand new car, which is brought just 9 days back and drove around 1300 km. Can renault suggest how to deal with this problem. Was this information helpful? | |||
Apr 21, 2019 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Mar 17, 2019 Renault Customer Care's response Dear Vaibhav, Please check your private message and share the details for us to assist with your concern. Verified Support Mar 18, 2019 Renault Customer Care's response Dear Vaibhav, Thanks for sharing your detail. Our team is looking into the matter for you and will assist you further. Verified Support Mar 19, 2019 Renault Customer Care's response Dear Vaibhav, We understand that your experience with us has not been pleasant and will definitely forward your feedback to the concerned team. Do let us know in case you face any issue in the future, we're here for your help! Verified Support Mar 19, 2019 Renault Customer Care's response Dear Vaibhav, As checked, we understand that our team has contacted you on your mentioned concern. Moreover, we've noted your feedback and have shared with our team. In case of any support required please feel free to contact us at[protected] | |||
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