[Resolved] Renault — gear stuck problem | |||
Hi, Here comes same gear problem again and this time again stuck highway in night I have faced so many problems with your car, i will never ever purchase renault and will never suggest anyone else also for this car. I again got stuck in middle of nh8 on 8th june with same problem, my gear got stuck and car could not start. I got stuck around 8:30 pm and was on road till 11:30 then crane came and picked up my car from road and took to nearest service center at kataria chowk gurgaon. The same problem was there before due to which i got stuck in my previous complaint, that time car was taken to renault mayapuri and there it stayed for around 1.5 weeks finally i got car and the advisor (Mahesh) and manager there assured me that this problem will not come and after just 2-3 weeks same problem was there due to which i got stuck again on nh8. Renault mayapuri made fool of me again and just did top up oil for gear. Even afer i told him that gear problem is still there mahesh said no it is resolved. Is there anyone who can take action on these guys. From the start when i purchased this car i have been facing several problems, first was ac problem, which took months to get resolved from okhla service center Then this gear stuck problem, which was major problem Also problem with dipper switch If i would not have taken extended car warranty, i would have thrown this car in trash Now, at kataria chowk gurgaon renault service center my car is lying, its gear box is finally changed and due to gear problem my clutch also had problem, due to which they have changed clutch set also. I had spoken to ashish over phone of which i have recorded call with me. If clutch was gone bad due to problem with gear why they have charged me for that. I will not pay anything for this car's problems. If gear box is changed in warranty you should change anything related to that with warranty now and also in future. This is really a harassment, i am travelling daily by cab by spending 1000 rs per day just due to your stupid car, pay me 1000rs*3 weeks = 15000 rs for this This is my final notice, i will be using some other ways to deal with you if these problems persists. Rajiv [protected] Was this information helpful? | |||
Aug 7, 2018 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 Renault Customer Care's response Dear Rajiv, Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you for further assistance. Verified Support Jun 27, 2018 Renault Customer Care's response Dear Rajiv, We understand that our team is in touch with you and assisting you in this regard. Verified Support Jun 30, 2018 Renault Customer Care's response Dear Rajiv, We understand that our team has contacted you and shared the necessary clarification in this regard. Further, the vehicle is ready for the delivery and request you to please get in touch with your service center for assistance. Verified Support Jul 07, 2018 Renault Customer Care's response Dear Rajiv, We would suggest you to please visit your nearest service center for further assistance. | |||
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