[Resolved]  Renault — Genuineness of car purchased by renault dealer various issue

Address:	201001
Website:	www.crystalrenault.com

To, date: 19th july 2016

Customer care
Renault india private limited
Asv ramana towers #37-38,
4th floor, venkatanarayana road, t. nagar,
Chennai - 600 017

Subject: - genuineness of car purchased by renault dealer – various issue

Ref: - new duster 85 ps rxz

Dear sir/madam,

I had purchased a new duster 85 ps rxz car from your authorized dealer on 06th july 2016, and further they have communicated that all the documents (copy of rto tax receipt / invoice/ debit note / insurance etc.) will be handed over within 3 days of delivery. while follow up for the rto tax receipt we they have simply mentioned that, they will provide only after 30 days which means after buying car i cannot drive the same for a month. on sunday (17th july 2016) we have again visited their showroom and received a response from them that it will be given on 18th july, 2016.

Further during follow up; we have received an e-mail attaching delivery note (attached for your reference) where they have manipulated the date of said documents. the dealer details are given below:-

M/s crystal automobiles pvt. ltd.
G-5, patel nagar –iii, ghaziabad, u. p. -201001

Looking on the forged documents, now we are having a bid doubt on geniuses of the vehicle sold by your dealer. we are expecting that they have not manipulated the delivered vehicle but cannot believe. if a dealer can play with the signed delivery note then why he cannot play with vehicle engine and other parts. this will spoil the renault name by all means.

In view of the above; we would request you to kindly resolve the above matter and re-verify the geniuses of the delivered vehicle.

Waiting for your prompt response and action on requested matter.

Thanks

With best regards

Manjari pandey