[Resolved]  Renault — Grievous error in entry of vehicle details

Address:

686631

Myself Dr Deepak from Kerala would like to share my displeasure and loss of trust in TVS & Sons the dealers of Renault in Kochi for cheating me relating to false entry of date of sale of the vehicle Renault PULSE car KL 01 BN 7863 .The dealer has falsely entered the sale date as 19/08/2013 when the actual date of sale of vehicle was december 26, 2013 ie 4months in advance.I came across the same when the service advisor asked me saying your vehicle is now 2years 4months old when the vehicle was taken for third periodic service in december 2015 at TVS KOTTAYAM, Kerala where i work.Shocked i contacted Beena Justine, customer relations, Kerala and she said sorry and that the issue would be resolved at the earliest.Now its 5months past and even after repeated reminders she has not resolved the issue.Renault india should kindly look into the matter and resolve it as the incident has made me loose trust in TVS and Renault.