[Resolved] Renault — i am complaining about renault representative and customer service in iran-tehran (negin khodro)

[Resolved] Renault — i am complaining about renault representative and customer service in iran-tehran (negin khodro)

M moradi

Dear sir/madam, I complain about the renault representative and customer service in iran-tehran (Negin khodro) for unresponsive to the problem that has arisen for my car. The instrument panel of my car have shown the error of the gearbox overheating and check gearbox. It also works with noise when driving. Regardless of how many times i came to the customer service, no one is accountable. You are kindly requested to take a decision to solve the issue of my car gearbox. My car specifications are as follows: Fluence 2014 Full-m4 Auto gearbox Chassis: 282763 Some photo shown the mentioned errors are as attached. Please deal with mentioned matter. I expect a reply from you. Was this information helpful? No (0) Yes (0)
Oct 28, 2017 Complaint marked as Resolved Renault customer support has been notified about the posted complaint. Sep 26, 2017 Updated by moradi Dear Sir/Madam, I complain about the Renault representative and customer service in Iran-Tehran(Negin Khodro) for Unresponsive to the problem that has arisen for my car. The instrument panel of my car have shown the error of the gearbox overheating and check gearbox. It also works with noise when driving. Regardless of how many times I came to the customer service, no one is accountable. You are kindly requested to take a decision to solve the issue of my car gearbox. My car specifications are as follows: Fluence 2014 Full-M4 Auto gearbox Chassis: 282763 Some photo shown the mentioned errors are as attached. Please deal with mentioned matter. I expect a reply from you. Sep 26, 2017 Updated by moradi Dear Sir/Madam, I complain about the Renault representative and customer service in Iran-Tehran(Negin Khodro) for Unresponsive to the problem that has arisen for my car. The instrument panel of my car have shown the error of the gearbox overheating and check gearbox. It also works with noise when driving. Regardless of how many times I came to the customer service, no one is accountable. You are kindly requested to take a decision to solve the issue of my car gearbox. My car specifications are as follows: Fluence 2014 Full-M4 Auto gearbox Chassis: 282763 Some photo shown the mentioned errors are as attached. Please deal with mentioned matter. I expect a reply from you. Verified Support Sep 27, 2017 Renault Customer Care's response Dear Customer(Moradi), We’ll surely forward this to the concerned country head. They will get in touch with you to assist you further in this regard. Oct 09, 2017 Updated by moradi please in case of requirement you can reach me on my Mobile No.: [protected]
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Comments

Arunsinh Parmar

from Surat, Gujarat

You have used plastic oil in the Oil Chamber that is given to you, which is full of many risks, which are likely to worsen the car, wherever you are guarding it, do not worry but you lose the plastic chamber of the Guard and damage and annoy the customer. You are the business to deceive a customer. I have a quote in which I am afraid that the vehicle should be taken by him or not, Arun Singh Parmar Vadodara