[Resolved] Renault — I am complaining regarding service

Shubham8233

from Basi, Rajasthan

Address:	Jaipur, Rajasthan, 302039
Website:	RENAULT

Hello,

I am saroj from jaipur i had purchased kwid car in 2016. Now i am totally fed up with renault company car and renault services. Every new day i am facing new problem with my car no one listen us. We drove our car only approx 6k and renault service executive stats that you have to change your battery and you need pay for that and there are so many hidden charges there in services those he didn't tell me. Renault were not sold the car renault make us fool. Please do need full for us.

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Apr 8, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Renault Customer Care's response Dear Shubham,

Please check your private message and share the details for us to assist with your concern.

Verified Support

Feb 28, 2018

Renault Customer Care's response Dear Shubham,

We understand that our team connected with you and shared all the required information. In case of any support required please feel free to contact us at[protected] or reach out to your nearest dealership.

Feb 28, 2018

Updated by Shubham8233 I am not happy with your services.you not provide resolution till now.your service executive dealing me with like you pay 70% rest of the amount we will pay.what the hell is doing.i have purchased car from RENAULT not scrab.

Verified Support

Mar 01, 2018

Renault Customer Care's response Dear Shubham,

We've notified this to our team. Please allow us some time to get back to you on this.

Verified Support

Mar 08, 2018

Renault Customer Care's response Dear Customer (Shubham8233),

Our team tried contacting you, however, there was no response. Further, we understand an appointment was scheduled for your vehicle and request you to kindly contact the dealership team for assistance. In case of any support, please feel free to contact us at[protected].