[Resolved]  Renault — illegal supply of engine parts in renault service center gwalior

Address:Gwalior, Madhya Pradesh, 474003

I have renault kwid rxl 1.0 cc car and recently engine has been seized due to
Oil leakage. I approached service center gwalior mp and get to know that 35000 rs they will charge to make car perfect and crankshaft and all will be set up new. Actually it was not within my budget so i left workshop and just walk few hundred meter away mr. Shakir a third person approached me and offer a deal that we will arrange all spare parts of engine crankshaft, wagon and all in 12500 rs.
I said are you mechanic in renault service centre (Gwalior) here? He said no. I'm working near by vishal motors workshop but i have good contacts in renault service centre gwalior's mechanic's mr. Khan and mr. Khan will arranged everything for me, a day later he show me crankshaft and all spare parts related to engine and it was all new spare parts and i took photos of crankshaft and asked him how it is possible to get spare parts while company is refusing to do counter sales. He said mechanic of service centre
Fetch these new genuine spare parts from total loss vehicle and share with us for money.

This type of fraudulent activities running in workshop and showrooms of renault gwalior. Now third man is saying that if you go to workshop they will put old crankshift in engine and will charge of new. Please help here. I'm in deep problem where to repair my kwid engine seized problem. Please help me.
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Mar 29, 2018
Complaint marked as Resolved 
Renault customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Renault Customer Care's response
Dear Surendra Singh,

Please check your private message and share the details for us to assist with your concern.
Complaint comments 

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I booked kwid but I want to cancel my my booking ...plz refund my booking amount
Renault Customer Care's response, Mar 7, 2018
Verified Support
Hi Rajeev,

We would suggest you to please get in touch with your nearest dealership for better information in this regard. Please click on this link to locate your dealer, http://bit.ly/1BPtIXx.
Feel free to contact our toll-free number 1800-300-44444 in case you need help with anything else.

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