[Resolved] Renault — incapable dealers and service centre with useless people

Mathiyalagan M

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600059
Website:	renault.co.in

Pathetic dealership and service centres in chennai. Fed up of the incapable service advisors and zero follow up with the customer queries.
Recently dropped my car for service at chennai kattupakam renault service centre and that is my biggest mistake after getting renault car which is the worst decision so far in my life.
I just cannot type my agony here. If possible i would burn my car if i get into that position. I would rather live without a car rather than driving around with this machine whose manufacturer gives a damn about the after sales service and customer greivances

Id[protected]

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Oct 11, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2017

Renault Customer Care's response Dear Mathiyalagan,

We do not want you to feel this way about us. Kindly allow us some time to escalate the matter to the concerned team. We'll get in touch with you

Verified Support

Sep 02, 2017

Renault Customer Care's response Dear Mathiyalagan,

We understand that our dealership team had contacted you and extended necessary support in this regard. Further, you shall be visiting the dealership for further assistance. In case of any support, you may directly get in touch with the dealership or call us at[protected].