Renault India — Kwid steering failure WHILE CAR IS IN MOTION

Address:

Chennai, Tamil Nadu, 600 017

Renault India team,
I have a Kwid RXT(O) bought last year, regn no. UP14CS2304.

Last night, when my brother was coming back from office, the steering wheel of the car suddenly got free and stopped responding.
The steering became instantly non responsive and the wheels were not turning WHILE THE VEHICLE WAS IN MOTION.

This is totally unacceptable, since this could have turned to be fatal accident.

Luckily he was driving at slow speed otherwise this could have become uncontrollable.

I want this to be looked upon very seriously by Renault management and I am looking forward for an explanation from your side.

The vehicle has been towed to Renault Ghaziabad (Crystal Automobiles)