[Resolved] Renault — Insurance not being taken up by showroom representative

Jignesh butani

from Rajkot, Gujarat

Address:

Jamnagar, Gujarat, 361004

Kwid (Gj10 al 1799) covered insurance up to 19th april, and a dent on car come to notice on the last day (As car parked in common parking area) however intimation for the same given to sales dept of showroom of jamnagar and got satisfactory reply to rectify the same under insurance.
Because of positive verbal response, we agreed and asked to rectify the same but due to some reason they have delayed for 10 days and now getting reply from insurance dept of showroom that your cover time period is over and we cant renew & rectification you have to do at your own cost

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2017

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Renault Customer Care's response Dear Jignesh Butani,

kindly share your contact details and concern on [protected]@renault.com with your ticket number (2673) in the subject line and our team shall get in touch with you shortly.

Verified Support

May 10, 2017

Renault Customer Care's response Dear Jignesh Butani,

We confirm that our dealership got in touch with you and the highlighted concern has been resolved upto your satisfaction. Further, we thank you for your kind words for our dealership team. Do let us know if you need any further assistance.