[Resolved]  Renault — Is it renault/ or authorized workshops are trouble to customer

Address:

New Delhi, Delhi, 110027

I have pulse RXZ, I had complaint for last few months about the noise while driving car. On bringing to devine motors part of renault delhi west notice, told me its becoz of clutch plates this noise was coming. i was made to spend more than 20000/= after changing clutch plates i was told its left side axle is root cause of this noise. after changing axle, paying in advance and waiting for more than month now im told its because of bearings in gear box. this car is on regular visit for services to same workshop why customer has to pay for other parts when the noise is from bearings. i had been paying for wrong diagnoses and still my car is not addressed properly. who is responsible for this lapse on devine motors, delhi. this customer has been pushed to wall to bring in ur notice. when this car of 5 yrs old cant be sold in the market as there are no buyers for this car in the market but only option for this car to be scrapped for ever or this car's age is just 5 yrs only. renault must introspect why their cars have failed to catch customers attention. is it bad cars or poor after sale service network