[Resolved] Renault — kwid climber 2017 may

Caliph M Mustafa

from Thiruvananthapuram, Kerala

Address:

Malappuram, Kerala, 679322

I had bought kwid climber automatic from, renault, kozhikode, 0n #1st may 2017. I had my services done at reno, malappuram as it is closer to me.
Had booked my second free service on 31 may 2018, the car had done only 2600 kms so far, the dealership called me and informed it will cost me rs.3600/-which i think is looting the customer. Prior to this iwas using ford ecosport, it never cost me this much, and second free service was around rs 1700/-only, first of all reno had charged 2, 5 lakhs for just putting climber stencils on the car, now the service is costing sky wards. What justfication can you give?

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Jul 2, 2018

Complaint marked as Resolved

Renault customer support has been notified about the posted complaint.

Verified Support

May 30, 2018

Renault Customer Care's response Dear Caliph M Mustafa,

One of our team members will call you in a while to understand all the issues you are facing.

Verified Support

May 30, 2018

Renault Customer Care's response Dear Caliph M Mustafa,

We understand that our team is in touch with you and assisting you in this regard.

Verified Support

Jun 01, 2018

Renault Customer Care's response Dear Caliph M Mustafa,

We understand that our team has extended the complete support and shared the necessary clarification. For any further assistance in this regard, you may contact the dealership directly.